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Application Specialist

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Negotiable
  • Biotechnology, Medical / Healthcare
  • 1
  • Unlimited

Job Description

  • Update from time to time product marketing information such as Product Analysis, 3rd Parties Products, Competitor Product Information & Comparison, related Published Application Papers etc
  • Constantly update such information mentioned above and inform the team members
  • Maintenance of operation procedures, check lists and other documentation in the field with assistance from Sales Administrator
  • Provision of products and application support at demos and exhibitions organised by local and regional company and / or customers
  • Provision of technical sales assistance in presentation and product configuration selection inclusive of software and hardware recommendations. Support product specification for customer budgeting and tender
  • Provision of application training and application support to internal and external customers including planning and organizing training course for Dealers, Sales and Customers etc
  • Provision of sample evaluation from customers when requested
  • Liaison with suppliers on the required standards of production, quality and safety of the product range
  • Liaison work involving shipment, installation and after sales service which interact between sales, logistics, customers and service engineers etc
  • Provision of follow-up support to customers after equipment installation
  • To review pending service jobs together with the Service Engineers and offering any assistance that may be required in their execution
  • Assist in identification of new business opportunities through new applications
  • To be involved together with the Application Manager and / or Sales Manager in all aspects of planning and execution of marketing and promotional activities such as exhibitions, workshops, seminars etc. These duties include short-listing of exhibitions / meetings for our participation, determining the extent of our participation, finalizing the list of exhibits and other requirements such as exhibit space, ensuring avail-ability of adequate promotion material, customer lead forms, utilities, furniture, décor etc.
  • To be responsible and to assist the Application Manager and / or Sales Manager in market introductions and launches of new products
  • Assist in the introduction of new products into the supply programme and ensure communication of support requirements to supporting functions
  • To perform diligently any other task and function that may be assigned from time to time by the management

Job Requirement

  • Bachelor or Master or PhD Degree in Biological Science or Material Science or compatible
  • Minimum 3 years of experience in Biological Science or Material Science Research or compatible
  • Good product and biological science or material science knowledge is necessary
  • Experience with light micro-scope and / or electron microscope is preferable.
  • Analytical and solution oriented thinking
  • Customer oriented focus
  • Good communicating and interpersonal skills
  • Commitment to travel and work cross regional

 

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