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English Center Director

  • Ho Chi Minh
  • Director
  • 3,000 - 5,000 USD
  • Education /Training, Sales / Business Development
  • Unlimited

Job Description

As Center Director, you are responsible for ensuring the Center's business, operational, and service success.

You will lead Sales and Service teams towards meeting and exceeding prescribed sales, operational and quality goals. This includes training and inspiring a team of varied profiles, as well as creating a work environment that encourages trust, commitment, and success. Additionally, you will be the Sales Team Leader providing day-to-day mentoring and oversight to the Educational Consultants.

  1. Manage the Center and ensure smooth operations and delivery to students; provide everyday management and support to Center staff

  2. Create and provide timely and accurate reports that track and monitor all Center KPIs

  3. Manage Center results, such as sales targets and service quality
  4. Budget, plan, and forecast all Center costs

  5. Work closely with the Service Manager and create strong partnerships with the Service and Sales Teams

  6. Work with People Operations to ensure that all people-development strategies to support retention and excellent results are put in place

  7. Be responsible for the overall look and feel of the Center; create a welcoming environment for Students

  8. Develop and execute strategies to attract more Students and increase market share

  9. Ensure that Student satisfaction and learning levels exceed expected benchmarks

  10. Find the balance between optimum sales levels while maintaining the quality of delivery

Benefits:

  1. Competitive salary
  2. Competitive bonus based on Sales performance
  3. On-going professional development and training
  4. Health insurance and medical check
  5. Social activities
  6. Dedicated management team support and training

Job Requirement

  1. 5+ years experience in sales; 2+ years experience in management, ideally with premium B2C product

  2. Experience managing a business and a P&L

  3. Experience working in a franchise model 

  4. Strong people management skills 

  5. Experience in working with targets and benchmarking success

  6. Fluent in English and Vietnamese

  7. Experience working in Vietnam

  8. An inclusive, can-do attitude

 

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