Join Our Talent Network

What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
  • Share job opportunities with family and friends through Social Media or email

Join our Talent Network today!

Search jobs

Software Implementation Specialist

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Negotiable
  • Customer Service, IT - Software
  • Unlimited

Job Description

  • Understand the customers’ goals and how our products and services are aligned to meet those goals.
  • Consulting with customers to ensure their success and understanding of the value of company software solutions.
  • Assess/evaluate client requirements against scope of project, manage project plan and schedule.
  • Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication. Provide superior service to ensure customer renewals.
  • Develop success plans by conducting analysis for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations.
  • Leverage customer relationships as needed for prospect references.
  • Represent the voice of the customer to the development and product management teams.
  • Partner with Marketing to identify case studies.
  • Partner with Sales to identify opportunities to cross-sell and upsell customers on additional solutions.

Job Requirement

  • Bachelor’s degree. BS in Computer Science, Computer Engineering is preferable.
  • 2 years of experience in a relationship-based position such as sales or customer services.
  • Having knowledge of online recruitment industry or human resource is an advantage.
  • Positive, friendly attitude and a love for helping customers succeed.
  • Ability to effectively manage time, multi-task and work under pressure independently without constant guidance.
  • Excellent communication, interpersonal, organizational and telephone skills.
  • Ability to communicate in English.

 

Thanks for joining our Talent Network,

By joining our Talent Network you have not officially applied to a position.

Please apply now to become candidates for vacancies or continue update resume.