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Technical Marketing Manager

  • Ho Chi Minh
  • Manager
  • Negotiable
  • Chemical Eng., Environmental, Manufacturing / Process
  • 1
  • Unlimited

Job Description

Work Scope & Responsibility:

  • Training/Coaching-Technical
  • Prepare training materials, course, exam and tracking system
  • Lead onsite coaching program and tracking system
  • Chemical and Equipment
  • Familiarity with Personal Protective Equipment (PPE)
  • Ensure correct Test Kit is used for on-site service is suitable for the market and application
  • Develop and upgrade proper Sales Tools for representatives, including calculation Programs, Proposal Templates, Marketing and Sales Brochures, Novelties, etc.

Business Growth

  • Review all the proposal and calculation for representatives to ensure it follows the best practice and protect profitability.
  • Case study and industry material for specific industry, e.g., plastic / glass
  • Lead the improvement of representative skills on system survey/evidence gathering and value identification.
  • Support Corporate Accounts on customer seminar
  • Support other division for water treatment development
  • Co-work with Operations to launch a new product
  • Support Sales and Division Managers for prospect development
  • Join proposal call for major/corporate prospects

Customer Retention

  • Set-up technical Service Procedure and Standard
  • Review the service report, tracking the service process and documenting
  • To ensure the Team follows the company service Standards and deliver our promise and performance to customers
  • Lead the technical Party of Client Review-Audit for top/major/corporate accounts.
  • Contract renew combined with Technical review with Top 10% Customers.
  • Support trouble shooting and other support request from sales and customers
  • Account Management  - support sales rep, performance

Job Requirement

  • College Degree (engineering preferred)
  • English: 4 skills (speaking, reading, writing, listening) are a MUST
  • Minimum of 5 years in cooling tower/boiler water treatment sales/service required
  • Knowledge of cooling tower and boiler water treatment required
  • Ability to thrive in an environment of frequent change; possess a strong ability to adapt and respond with decisive action to such change.
  • Ability to drive measurable results.
  • Proficiency with all Microsoft Office programs.
  • Must have technical aptitude, excellent organizational and interpersonal abilities coupled with strong customer orientation and communication skills.

 

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