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CRM Functional Consultant

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • Bachelor
  • 5 - 10 Years
  • 2,000 - 3,000 USD
  • Consulting, IT - Software, IT - Hardware / Network
  • IT
  • 30/04/2020

Job Description

  • Deliver high quality Dynamics solutions to the programme’s business requirements
  • Configure and custom the Dynamics product to meet these requirements
  • Interface effectively with other members of the delivery team and the solution Architect to ensure that the CRM solution designs match the requirements
  • Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations
  • Evangelise the Dynamics core features and functionalities to support business decision making process
  • Guide and support the Product Owner and business users to help improve knowledge of the platform
  • Participate in and contribute to all scrum-based meetings, ensuring all agreed tasks are delivered according to the sprint goals
  • Identify project/product risks and mitigate or communicate as necessary

Job Requirement

  • MS Dynamics CRM Certifications
  • Degree in Information Systems or equivalent
  • 5+ years Dynamics CRM Configuration/customisation
  • 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal)
  • Experience of process alignment to out of box functionality


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