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CUSTOMER SERVICE ( electronic components )

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • 3 - 5 Years
  • 1,000 - 1,500 USD
  • Electrical / Electronics / Electro Refrigeration, IT - Software, IT - Hardware / Network, Mechanical / Auto / Automotive, Manufacturing / Process
  • 20/03/2020

Job Benefit

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

Our client is a total solutions provider of quality components, engineering designs and supply chain services to electronics manufacturers in Asia.

We are looking for [1] potential candidate for Customer Service position with below details:

  • Communicating with customers, making outbound calls to Electronics manufacturing services (EMS) customers, and following up on leads
  • Understanding EMS customers' needs and identifying sales opportunities
  • Send quotation to EMS customer, process EMS customer order
  • Expedite the resolution of EMS customer problems and complaints to maximize satisfaction Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers on CRM
  • Coordinate with team members and other departments
  • Closing sales and achieving sales targets

Job Requirement

  • Experience in working with EMS will be a plus
  • Bachelor of science degree or equivalent
  • Good command of spoken and written English
  • Proficiency in Microsoft Office and CRM software such as Salesforce.com
  • Good organizational skills and the ability to multitask
  • Excellent phone and cold calling skills
  • Exceptional customer service skills, strong listening skills

 

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