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Customer Service Officer (Shift Hours)

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • 1 - 3 Years
  • 500 - 800 USD
  • Administrative / Clerical, Consulting, Customer Service, Finance / Investment, Sales / Business Development
  • 18/04/2020

Job Benefit

  • Insurance
  • Health checkup
  • Training & Development

Job Description

Our Client is finance company. They are looking for Customer Service with detail below:

  • Follow up the quota calls to the customers, liaise with customers, promote the product and establish cooperation.
  • Establish new client relationships.
  • provide online service support and respond to customers’ feedbacks in a timely manner.
  • Resolve customer’s enquiries, complaints and feedbacks.
  • Any other duties on assigned

Job Requirement

  • At least 1 year experience in sales or online service related field.
  • Familiar with CRM, Finance, and mobile application. Knowledge of financial markets is preferred.
  • Adapt at working in high pressure environments with strict deadlines and multiple deliverables.
  • Proficient in communication, oral and write. Local language is necessary, English and Mandarin is preferred.
  • Demonstrates diverse cultural understanding and be efficiency working with global teams.
  • Able to work on rotating shift (including weekdays and weekends)

 

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