E-Commerce Specialist (6-Month Contract)

The role
 This is a 6-month contract  to help re-launch our online store and grow sales to international customers. You will work closely with management and our Hong Kong office. For the right candidate, this role can lead to a long-term permanent position.

Key responsibilities

• Marketing and advertising: Plan and run online marketing and advertising campaigns (for example marketplace ads, social media ads, email) to drive traffic and sales, and track and optimise results.
• Influencer marketing: Find, contact and work with influencers and KOLs to promote our products.
• Store management: Manage and optimise our existing online store to improve customer experience and conversion.
• Product listings: Create and update product listings with titles, descriptions, size charts and specifications in English, optimised for search.
• Product content: Coordinate product photography and content, and make sure images and information meet platform requirements.
• Logistics and shipping: Work with our shipping partners on order delivery, including duties and taxes for EU/US customers.
• Customer service: Handle customer enquiries, returns and reviews.
• Reporting: Report sales, marketing results and recommendations to management regularly.

• At least 2–3 years of cross-border e-commerce experience, selling to international customers.
• Hands-on experience running online marketing and advertising campaigns, and running an online store or marketplace account (Shopify, Amazon, TikTok Shop or similar).
• Experience working with influencers and KOLs.
• Knowledge of international shipping, customs and duties for e-commerce parcels.
• Fashion or apparel e-commerce experience preferred.
• Good written and spoken English.
• Trang Bang, Tay Ninh / Ho Chi Minh City / Hybrid