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IT Helpdesk

  • Ho Chi Minh, Dong Nai
  • Experienced (Non - Manager)
  • Permanent
  • College
  • 2 - 5 Years
  • Negotiable
  • IT - Hardware / Network
  • 1
  • 29/02/2024

Job Benefit

  • Insurance
  • Allowances
  • Employee Shuttle Service
  • Health checkup
  • Salary review
  • Annual Leave

Job Description

Support user:

  • End user support & troubleshooting regarding computing, networking, hardware, software.
  • Operation/Administration IT systems included: LAN, Server, CCTV, and VoIP Network.
  • Manage and support other office equipment included: Printer, Projector, Conference & IP Phone.
  • Comply, support and install software and OS, assigning computers to end users.
  • Internet connection, Outlook, Office application, antivirus
  • Install OS, office software, Design Software such as Illustrator, Photoshop, Autocad, Artpro, etc.
  • Install application on Mac OS and Windows OS.
  • User data backup

Network system and device:

  •  Manage and maintenance Fortigate Firewall , Cisco Switch Catalyst, QNAP, Synology, Wifi controller
  • Setup VPN for user 
  • Security Setup
  • Cloud Backup

Email System:

  • Manage Microsoft Office 365 exchange online 

Asset management:

  • Inventory check for IT equipments (based on current IT asset management process).
  • Management for spare parts

Other: will be discussed in the meeting

Job Requirement

  • College or higher of CNTT, IT Harware
  • Have at least 3 years of experience for the position or equivalent.
  • Able to communicate in English at work

 

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