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SENIOR IT MANAGER

Job Description

Develop and implement a technology strategy for the company

Establish and ensure weekly project reporting occurs including tracking and
communicating schedule changes, delays, and accelerations for initiatives associated with the Executive Community
Meet or exceed established SLAs
Ensure appropriate KPIs are in place to drive desired behaviors and results
Establishes a data Customer service approach to operational excellence
Proactive communications of any customer / business impacting events
Critical results
Deliver products that meet or exceed B2B customer needs
Create an open environment where diversity is leveraged for improved outcomes.
Project/Program Schedule

Proven working experience as an IT Manager or relevant experience
A minimum of 10 years of experience managing software projects in IT offshore company
Japanese language fluency (At least JLPT N2); Can use English
At least 5 years of experience working directly with Japanese customers
Used to be a Project Manager, can lead a medium team (10 members)
Have strong leadership and People management
Familiar with systems scope and project objectives as well budgeting and timeline creation
Flexible, have a mature attitude, show the ability to grasp new technologies, and be comfortable with working with tight deadlines.
Have experience managing internal custom software development projects implementations and vendor managed delivery teams.
Prefer candidates who worked at FPT, CMC, Nikkei Soft, NEC, KDDI, Fujitsu, Hitachi, Nissho Electronic, ABeam consulting…

Job tags: SENIOR IT MANAGER

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