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Group Head

Job Description

Build, lead and operate a business vertical in a dynamic and highly competitive environment
Must be equally adept at both strategy and operations
Build, lead and coach high performing teams
Passionate about Company’s social mission and making a positive impact in the community
Work with Country Head to set business targets and allocate budget
Develop and execute business and operation plans
Accountable for business vertical targets, budget and P&L
Collaborate with other leaders (including other Business Vertical Heads, Product, Engineering, Data, User Trust, Legal, Public Affairs, etc) to address issues, identify new opportunities and share best practices.
Develop win-win partnerships
Build and maintain government relationships
Be the spokesperson for the business vertical; This includes attending media events, interviews and fielding both online & offline media questions.
Customer: 1) Identify and prioritize customer segments for both drivers and passenger ; 2) Develop and execute plan to acquire, engage and retain target customer segments.
Financial: 1) Accountable for business vertical financial targets, including revenue, cost and profits; 2) Work with Finance team to track actual vs target, analyze and identify opportunities from financial statements.
People: 1) Build, lead and coach multiple teams, including Sales, Loyalty & Retention and Operations; 2) Build a culture that strongly aligns with Company’s Vision, Mission and Principles; 3) Be a servant leader; Lead by example

Prepared and able to provide high-level directions as well as be hands on when the situation calls for it
Adaptable; Enjoys working in a fast-paced, fast-changing environment
Strong motivator and collaborator; Able to align large groups of people towards a particular goal
Proven experience in developing strategies, and translating said strategies into tangible outcomes
Able to initiate and maintain strong relationships with relevant industry partners, suppliers and contractors
Excellent leadership, management, problem solving, negotiations, interpersonal, and communications skills
Minimum 10 years work experience; Minimum 5 years experience in Management Consulting, General Management, Start-Ups, Investment Banking or other similar fast-paced industries
MBA degree preferred

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