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Operation Manager

  • Ho Chi Minh
  • Manager
  • Permanent
  • Negotiable
  • Restaurant / Hotel
  • Other
  • Unlimited

Job Description

Our client is a famous hotel, based in HCM city. We are looking for Operation Manager who has working experience in hospitality sector with details


  • Assist the General Manager in the day-to-day operation of Sedona Suites and other properties under the care of the Management
  • Maintenance and up keeping of the property
  • Supervise and ensure all operations staff are functioning to maximum capacity according to their respective duties and responsibilities
  • Conduct regular in-house briefings/meetings to disseminate information or obtain feedback on daily operations
  • Attend to Guest complaints and requests
  • Handle emergencies of Guests pertaining to accidents, thefts, deaths and fire emergencies
  • Co-ordinate with Property Management on emergency procedure and BCP plan
  • Oversees the F&B outlet and kitchen


  • Help to develop and establish new, pro-active administrative programs, control procedures, operation manual and service standards
  • Monitor operational activities to ensure full compliance of Company Policies
  • Establish a structured OJT program
  • Conduct training where necessary
  • Assist in setting and establishing long and short term objectives and policies
  • Perform public and guest- relations duties
  • Assist the procurement function in sourcing and evaluating the contractors, vendors and suppliers to increase the supplier data base
  • Monitor and handle settlement accounts to minimize delinquent debtors
  • Assist and deputize General Manager in the latter’s absence
  • Perform any other duties as and when delegated by the General Manager

Assist in New Projects

  • Monitor planning and development stages
  • Maintain relationship with partners/owners
  • Assist in procurement and operation set-ups

Job Requirement

- 4-5 years of working experience in hospitality as similar level

- Good communication in English & Vietnamese

- well orgination, teamwork spirit


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